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    • ABOUT
    • TRAINING
      • Transforming Operating Models with Service Design [TOMS Program]
      • → Data Driven Transformation Service Design [COURSE]
      • → Operating Model Transformation Design [COURSE]
      • Enterprise Services
      • Learning Pathway
    • RESOURCES
      • THE STRATEGY JOURNEY [BOOK]
      • Articles & Case Studies [BLOG]
      • Masterclasses & Tutorials [FREE]
      • Strategy Journey Analyzer [WORKBOOK]
      • Community Forums
    • CONTACT

    Modeling capability gaps to achieve the Target Service Operating Model

    This lesson covers: How to characterise the Current Operating model (COM) and determine the maturity levels of capabilities ‘in scope’ for transformation. How to conduct…

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