Operating Model Transformation Design

The step-by-step course that empowers you to design effective transformation of an enterprise's operating model for optimal function and sustainable delivery of services that are value-driven, customer co-created and network-connected, capable of growth and overcoming disruption in the fast changing digital economy, and especially in turbulent times.

Operating Model Transformation Design (OMTD) is a 14-week deep dive professional training course from the Stratability Academy. It teaches the art and science of ‘Transformation Design’ and ‘Transformation Thinking’ which combines Design Thinking together with Operational Excellence following the Strategy Journey Methodology.

This course has been setup to help you practically learn and apply the tools and techniques from the Strategy Journey Framework, to achieve successful business and digital transformation in the Operating Model of an enterprise, business unit, function…

As a participant of this course, you will take on the role of an Operating Model Designer, responsible for leading and driving successful transformation and delivering outcomes of value for a real-world business problem in a case study project.

Program Introduction

Operating Model Transformation Design (OMTD) is one of the two courses in the
Transforming Operating Models with Service Design (TOMS) Path and Program, along with sister course Data-Driven Transformation Service Design (DATS).

Together, the two courses in the full TOMS program enable business and digital transformation practitioners to learn and apply the full STRATEGY JOURNEY PATH, where effective transformation is achieved through bridging the gap between strategy design and strategy execution, and data is used to join-the-dots and connect people (customers, users and stakeholders) with networks, in the end-to-end strategy journey that is experienced and undertaken by enterprises.

The Process, Course Structure & Learning Journey

This course covers the 7 stage process to design and co-create the Target Operating Model (TOM) for a Service in an enterprise.

You will learn how to practically apply this 7 stage process in the 7 Modules of this course, where you will undergo a learning journey by completing a set of the exercises step-by-step, to solve a real-world business problem outlined in a Case Study Project Brief.

๐ŸŽฅ. Watch the video for full details of The Process, Course Structure and Learning Journey that you will be undertaking over the 14 weeks on the course:

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Training Includes

  • 34 Sections
  • 22 Topics
  • 21 Quizzes